Privacy Policy

Private Alicante Transfer is the data controller for personal data collected through this website. Address: Alicante, Spain Contact email: [email protected] Website: privatealicantetransfer.com

We collect the following personal data when you use our services: • Full name • Phone number (WhatsApp) • Email address • Pickup and destination addresses • Number of passengers • Luggage information • Flight details (when applicable) • Service preferences

Your personal data will be processed for: • Managing and confirming your transfer bookings • Communicating with you about the contracted service • Sending confirmations and reminders via WhatsApp or email • Improving our services and user experience • Complying with legal and tax obligations

The processing of your data is based on: • Contract performance: To manage the requested transfer service • Consent: For commercial communications (if accepted) • Legitimate interest: To improve our services • Legal obligation: To comply with tax and transport regulations

Your personal data will be kept for the time necessary to fulfill the purpose for which it was collected: • Booking data: 5 years (tax obligations) • Communication data: 2 years from the last interaction • Billing data: 6 years (General Tax Law)

Your data may be communicated to: • Drivers assigned to your service (only data necessary for the transfer) • Tax Administration (legal obligation) • Technology service providers (hosting, email) acting as data processors We do not sell or transfer your data to third parties for commercial purposes.

Under the GDPR, you have the right to: • Access: Know what data we have about you • Rectification: Correct inaccurate or incomplete data • Erasure: Request the deletion of your data • Objection: Object to the processing of your data • Restriction: Request that we limit the use of your data • Portability: Receive your data in a structured format To exercise these rights, contact: [email protected] You may also file a complaint with the Spanish Data Protection Agency (www.aepd.es).

We implement appropriate technical and organizational measures to protect your personal data: • SSL/TLS encryption in all communications • Restricted access to personal data • Backup and recovery systems • Staff training in data protection

Your data is stored on servers located in the European Union. In case of transfer outside the EEA, we ensure adequate safeguards exist in accordance with the GDPR.

We reserve the right to modify this privacy policy. Any changes will be published on this page with the update date.